RGS Customer Center: Getting Started

In order to better support RGS customers who have purchased SUSE Product entitlements, RGS has built our own 'SUSE Customer Center' clone, called the 'RGS Customer Center'. This is a clone of the SUSE entitlement platform running on RGS Infrastructure.

Critical Endpoints

If customers need to whitelist endpoints for egress out of their network, here are the three FQDNs that will need to have whitelisted (and resolved IPs).

**NOTE**: All FQDNs below resolve to the same set of IPs in AWS GovCloud

• rgscc.ranchergovernment.com
  • RGSCC Registration & API Endpoint
• updates.ranchergovernment.com
  • RGSCC CDN for RPMs and Patches
• installer-updates.ranchergovernment.com
  • RGSCC CDN for Installer Updates

ISO Download Location

To Download ISO's for the OS you need to install, please visit https://iso.ranchergovernment.com/repo/ and choose the respective OS and architecture. 
For SLES x86_64 the URL would be https://iso.ranchergovernment.com/repo/SLES-x86_64/
For SLEM x86_64 the URL would be https://iso.ranchergovernment.com/repo/SLEM-x86_64/

Migrating your systems

Please check the links below to start migrating your systems to the RGSCC!

Individual Systems

• Setting up SUSEConnect
  • https://support.rancherfederal.com/hc/en-us/articles/36717234129815-How-to-setup-SUSEConnect-w-RGS-Customer-Center

RMTs

• How to build a new RMT
  • https://support.rancherfederal.com/hc/en-us/articles/36717373695639-Building-a-new-RMT-Server-with-the-RGS-Customer-Center
• How to migrate your existing RMTs
  • https://support.rancherfederal.com/hc/en-us/articles/36717387191831-How-to-migrate-your-existing-RMT-Server-to-the-RGS-Customer-Center

SMTs

• How to build a new SMT Server
  • https://support.rancherfederal.com/hc/en-us/articles/37810650835479-Building-a-new-SMT-Server-with-the-RGS-Customer-Center
• How to migrate an existing SMT Server
  • https://support.rancherfederal.com/hc/en-us/articles/37811726823191-Migrating-an-existing-SMT-Server-to-the-RGS-Customer-Center

SUSE Multi Linux Manager ( SUSE Manager )

• How to migrate SUSE Manager 4 to RGSCC
  • https://support.rancherfederal.com/hc/en-us/articles/36717442875415-How-to-migrate-SUSE-Manager-4-to-RGS-Customer-Center
• How to setup a new SUSE Multi Linux Manager 5.0
  • https://support.rancherfederal.com/hc/en-us/articles/36717494152855-Installing-SUSE-Multi-Linux-Manager-5-0-w-RGS-Customer-Center
• How to setup a new SUSE Multi Linux Manager 5.1
  • https://support.rancherfederal.com/hc/en-us/articles/36717484510487-Installing-SUSE-Multi-Linux-Manager-5-1-with-RGS-Customer-Center